‘Know Your New Rights’ is the theme of this year’s National Consumer Week campaign, running from 2-6 November.
The week long campaign is run by Citizens Advice and Trading Standards and aims to help consumers learn more about their new rights under the Consumer Rights Act 2015.
The Act came in to force on the 1st October and sees the biggest changes for some time in consumer law. It reduces eight pieces of legislation into one, making consumer rights clearer and easier to understand. It also gives better protection when buying digital products and shopping online.
If you want to know more about your new consumer rights under the Act, you can find out by:
- following the campaign online using the hastags #ConsumerRights and #NCW15
- visiting the Citizens Advice website
- calling the Citizens Advice helpline number on 03454 04 05 06.